Frequently Asked Questions
Everything you need to know about shopping with Two Two.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
How do I initiate a return or exchange?
We offer a 30-day return policy. To start a return, please visit our online Return Portal with your order number and email address to receive a prepaid shipping label.
Which payment methods do you accept?
Two Two accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I modify or cancel my order after it has been placed?
Since we strive to ship orders as quickly as possible, we can only guarantee modifications or cancellations within 60 minutes of order placement.
Do you ship internationally?
Yes, we currently ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.